"It is with great and sincere pleasure that I write this statement of service and value on behalf of iTech and their excellent program expEDIum Medical Billing. Making the decision to go through a software conversion was not taken lightly. Change of this magnitude takes a lot of patience and hard work. We are very thankful that we went with iTech. …"Billijean S. Hobson, President, MAX Revenue Corp
A Philadelphia based Ambulance biller with 20 ambulance agencies that processes over 4000 professional claims a month. The claims are being sent to PA, WV, NJ Medicaid, Medicare, BCBS and several commercial payers. They were using a legacy billing software and they have completely moved to expEDIum Medical Billing (eMB) solution.
iTech migrated this client from their legacy system to eMB solution along with some data such as the contracted facilities list. iTech's eMB addressed the main issues faced by the biller effectively. In addition to the above issues, the solution has a built claim validation and a claim scrubber that ensure only error free claims are sent to the clearinghouse and the payers. The solution streamlined their billing operation by standardizing the processes and also made the claim life cycle more transparent. The biller was able to increase the productivity and streamline the billing operation with more automation and lesser paper handling with respect to book keeping, invoices, reports, etc.,.
The ambulance agencies were able to access their data using secure provider logons and also had access to variety of reports. This installation used Office Ally as their chosen clearinghouse as their payer list had a good coverage of relevant payers from Pennsylvania, West Virginia and New Jersey states. They had also enrolled with all the relevant payers to receive ERAs automatically through the clearinghouse and in turn in to the eMB system.